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How mi77 login Handles Your Personal Data

At mi77 login, your personal data — from account registration details to payment transactions processed via DANA, OVO, GoPay and QRIS — is collected, stored and used only…

No data sold to third partiesDANA, OVO, GoPay & QRIS transaction privacyAccount data encrypted at restAccessible via your account settingsContact our team to request changes

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What Data We Collect and Why

mi77 login Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect the information you provide directly — your name, email address, phone number and the payment method you choose from DANA, OVO, GoPay or QRIS. We also collect session data such as login timestamps, device type and IP

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address for security and fraud-prevention purposes. Transaction records tied to your QRIS or GoPay deposits are retained for the period required by applicable financial and anti-fraud regulations, which depends on local law. We do not retain raw payment credentials — those are handled by the respective
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payment provider. You may request a summary of all data we hold about your account by contacting our support team directly.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you have a question about how your data is used, want to correct an error in your account profile, or wish to request deletion of data we hold about you, our privacy support team is available seven days a week. You can reach us through any of the three channels below, and we aim to respond to all data-related requests within 48 hours of receipt. For account-level changes — such as updating the email linked to your OVO or DANA transactions — our live chat team can assist you directly inside the platform.

Team online

Live Chat

Available daily from 08:00 to 23:00 WIB. Start a chat from your account dashboard for the fastest response on data correction or profile update requests.

Email Support

Send your data request or privacy question to our support address. We aim to respond within 48 hours, including for requests from Yogyakarta and other regions across Indonesia.

Help Centre Form

Submit a formal data access or deletion request via the Help Centre form inside your account. Attach your account ID so we can locate your records without delay.

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Protecting the data connected to your account is an operational commitment we maintain across every layer of the platform — from how QRIS payment references are logged to how long we retain…

End-to-End Encryption

All data transmitted between your device and our servers — including DANA and OVO transaction confirmations — is encrypted using TLS 1.2 or higher. We do not store raw card or wallet credentials on our systems.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how pages are navigated. You can review and withdraw cookie consent at any time via your browser settings or the cookie panel in your account.

Account Security Controls

Your account login is protected by password hashing and optional two-factor authentication via SMS. We flag unusual login attempts — such as a new device in a different city — and notify you by email within minutes.

Data Retention Schedule

Transaction logs for GoPay and QRIS payments are retained for the period required by applicable Indonesian financial regulations, which depends on local law. Account profile data is removed within 30 days of a confirmed deletion request.

Third-Party Data Sharing

We share data with payment processors like DANA and OVO only to the extent required to complete your transaction. We do not share your profile data with advertisers, and we do not sell data to any party under any circumstances.

Data Access Requests

You have the right to request a full export of the data we hold about your account. Submit your request via live chat or the Help Centre form, and we will deliver a structured summary to your registered email within five business days.

Your Privacy Policy Questions, Answered

The questions below reflect what account holders in Indonesia most commonly ask about how their data is handled on this platform. If your question is not listed here, our live chat team is available from 08:00 to 23:00 WIB daily and can address account-specific privacy concerns in real time.

We collect your name, email, phone number and the payment method you register — such as DANA or OVO. We also log device type, IP address and login timestamps for account security purposes. No more data than this is collected at registration.

We share data only with payment processors — DANA, OVO, GoPay or QRIS — to complete your transactions. We do not share your profile or behaviour data with advertisers or data brokers, and we do not sell your personal information under any circumstances.

Transaction logs are retained for the period required by applicable Indonesian financial regulations, which depends on local law. If you close your account, profile data is deleted within 30 days of your confirmed deletion request being processed.

Submit a data access request via the Help Centre form inside your account dashboard, or send a request through live chat. Include your account ID, and we will deliver a structured data export to your registered email within five business days.

Yes. Submit a deletion request through the Help Centre form or via email support. We will confirm receipt within 24 hours and complete the deletion of your profile data within 30 days, subject to any retention obligations that depend on local law.

We use session cookies to maintain your login state and analytics cookies to understand navigation patterns. You can manage or withdraw cookie consent at any time through your browser settings or the cookie preferences panel available in your account.

Payment references for GoPay and QRIS are logged for fraud prevention and regulatory compliance. Raw wallet credentials are never stored on our servers — those remain with the payment provider. You can view your transaction history inside your account at any time.

How mi77 login Handles Your Personal Data

How to Reach Us About Your Privacy Rights

Live Chat

Email Support

Help Centre Form

Six Ways We Protect Your Account Data

End-to-End Encryption

Cookie Management

Account Security Controls

Data Retention Schedule

Third-Party Data Sharing

Data Access Requests

Your Privacy Policy Questions, Answered

01 What personal data does mi77 login collect when I open an account?

02 Does mi77 login share my data with third parties?

03 How long does mi77 login keep my transaction records?

04 How can I request a copy of the data held about my account?

05 Can I ask mi77 login to delete my personal data?

06 How does mi77 login use cookies on its platform?

07 What happens to my GoPay or QRIS payment data after a transaction?

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